News and Trends

Frequently Asked Questions: Sourcing Emergency SOS Button (Wearable) (WL-SOS01) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Seoul, South Korea when evaluating Wanlin as their China factory supply partner for Emergency SOS Button (Wearable) (WL-SOS01).

Q7: What incoterms do you support for shipment to Seoul?
A: EXW, FOB Shanghai/Shenzhen, CIF Seoul, DDP Seoul. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q6: What payment terms do you offer for new partners in South Korea?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.

Q1: What is the MOQ for the WL-SOS01?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Seoul market trial.

Q3: What is the lead time for 1,000 pcs of WL-SOS01 shipped to Seoul?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Seoul). The sample cost is fully deductible from your first bulk order.

Q10: Can you help with product registration / local certification in South Korea?
A: We provide all required documentation (ISO 9001 / UKCA / CE) and have experience supporting partners in South Korea through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to South Korea.

Q8: Is the Emergency SOS Button (Wearable) compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-SOS01 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q9: How do you handle warranty claims for products sold in South Korea?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Seoul within 48 hours.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Seoul, South Korea.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-02-12

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com